CartPurchase.com

Order Support

Our dedicated support team specializes in helping customers with orders placed through our partner businesses.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.

Customer Support Services

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

Expert assistance for your recent purchases and order-related inquiries.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.

Get help with order confirmations and delivery questions.

A busy electronics store with multiple counters and customers. Several advertisements and electronics brand logos, such as Canon and SanDisk, are visible on the walls. Customer service representatives in uniform are assisting customers. The setting is dimly lit, giving it an indoor market ambiance.

Contact us for account access and login assistance to resolve your concerns.

A wall display in a public service area with digital service sections. It features a large image of a smiling woman with glasses in the center, surrounded by digital screens and icons representing different electronic services. There are two orange kiosks with touch screens for self-service on the right side.

For Faster Service, Please Include:

1. Your order confirmation number

2. The email address used for your purchase

3. A brief description of your issue

Important Information

Independent Service: CartPurchase.com operates as an independent support service and is not a payment processor. While we support businesses that utilize authorized industry-leading payment processing platforms, we are not directly affiliated with ThriveCart, KoinCart, or other third-party payment processors. We can only provide assistance for orders placed with the businesses we support.

Order Support

Name*
Email*

Email address used to place your order

Email address used to place your order

Order Number*

Message*

Please include a brief description of your issue

Please include a brief description of your issue

Order Support

Need help with your recent purchase? Our dedicated team is here to assist you with all order-related inquiries.

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